
Senior Account Coordinator
2 days ago
As a Client Service Specialist, you will play a vital role in building and maintaining strong relationships with our clients.
Key Responsibilities:
- Client Relationship Management: Develop and maintain effective communication with clients to understand their needs and preferences.
- Brief Analysis: Analyze client briefs to comprehend their objectives and expectations for advertising campaigns or projects.
- Project Coordination: Liaise between clients and internal teams to ensure smooth project execution while meeting client expectations and deadlines.
- Proposal Presentation: Prepare and present proposals, campaign strategies, progress reports, and performance analytics to clients.
- Campaign Optimization: Offer strategic advice and recommendations to clients based on market trends and consumer insights.
- Issue Resolution: Address client concerns, complaints, or conflicts promptly and professionally.
- Client Loyalty: Proactively engage with clients to identify opportunities for upselling or cross-selling additional services.
Requirements:
- Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
- 1–2 years of experience in an advertising or marketing agency environment.
- Excellent verbal and written communication skills.
- Strong presentation skills with the ability to build and deliver engaging client presentations.
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