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Remote Home Services Sales Specialist

3 weeks ago

Madurai, Tamil Nadu, India beBeeService Full time ₹ 9,25,000 - ₹ 10,55,000
Home Service Representative

We are seeking a highly skilled and motivated Home Service Representative to join our team. In this role, you will be responsible for driving sales through proactive cold calling while managing the operational flow of scheduled jobs.

This is an ideal opportunity for someone who excels at juggling multiple responsibilities, communicating effectively, and resolving issues on the fly in a fast-paced environment.

About This Role:

  • Cold Calling & Prospecting: Conduct daily cold calls to prospective clients to introduce us and generate new leads.
  • Engage leads across multiple channels (phone, email) to drive business growth.

Key Responsibilities:

  1. Sales & Lead Generation:
  • Cold Calling & Prospecting: Conduct daily cold calls to prospective clients to introduce us and generate new leads.
  • Engage leads across multiple channels (phone, email) to drive business growth.
Client Relationship Building:
  • Establish rapport quickly using confident, persuasive communication skills to convert leads into loyal customers.
  • Follow up diligently with prospective clients to address questions, close deals, and encourage repeat business.
Sales Targets & Reporting:
  • Meet or exceed monthly and quarterly sales objectives through consistent outreach and negotiation.
  • Maintain thorough records of calls, interactions, and pipeline updates in the CRM system.
Operations & Job Execution:
  • Scheduling & Coordination: Monitor and manage the daily schedule of service jobs to ensure efficiency.
  • Work closely with service providers to confirm availability and allocate resources effectively.
Gap-Filling & Issue Resolution:
  • Identify unfilled or at-risk bookings and take swift action to secure coverage.
  • Address last-minute cancellations or changes, collaborating with relevant teams to maintain customer satisfaction.
Process Optimization:
  • Suggest and implement improvements for job assignment and scheduling processes.
  • Evaluate customer feedback and operational metrics to optimize procedures and service delivery.

Qualifications:

  • Bachelor's degree in Business, Marketing, Operations, or a related field.
  • Proven experience in cold calling or direct sales, ideally in a fast-moving environment.
  • Previous operational/scheduling coordination experience is a plus, especially in a service-focused setting.

Skills & Competencies:

  • Outstanding verbal communication skills, particularly over the phone.
  • Exceptional organizational and time-management capabilities, with the ability to balance sales and operations tasks remotely.
  • Proficiency in CRM tools and Microsoft Office; familiarity with scheduling or dispatch systems is advantageous.
  • Self-driven, results-oriented, and adept at problem-solving.

Benefits:

  • Competitive base salary + commission.
  • 100% remote work with flexible hours.
  • A fast-paced, dynamic startup environment.
  • Opportunities for advancement and professional development.
  • An inclusive, supportive culture that encourages innovation and collaboration.