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Strategic Messaging Solutions Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeSolution Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Summary

We are seeking a Strategic Messaging Solutions Specialist to collaborate with our sales team and create tailored RCS/CPaaS solutions for clients.

This role requires strong domain knowledge in CPaaS (RCS, SMS) and understanding of messaging workflows, fallback logic, and APIs.

You will work closely with product and engineering teams to provide feedback and influence product roadmap, stay updated on GSMA RCS protocols, Google Jibe standards, and CPaaS industry trends.

The successful candidate will have 8-10 years of experience in Pre-Sales, Solution Consulting, or GTM roles within a SaaS, CPaaS, or Telecom environment.

Key Responsibilities:

  • Collaborate with sales team to understand client requirements and create tailored RCS/CPaaS solutions
  • Conduct product demonstrations and technical walkthroughs of CPaaS capabilities including RCS, SMS, WhatsApp, and Voice
  • Prepare solution proposals, RFIs, RFPs, and presentations aligned with customer goals
  • Map customer use-cases to product features and create mock journeys or proof-of-concept campaigns
  • Work closely with product and engineering teams to provide feedback and influence product roadmap
  • Stay updated on GSMA RCS protocols, Google Jibe standards, and CPaaS industry trends
  • Develop and execute GTM plans for CPaaS offerings, especially new RCS-based features or integrations
  • Help create enablement content for sales (pitch decks, battle cards, use-case playbooks)
  • Define competitive positioning, ICP alignment, and vertical messaging for CPaaS
  • Partner with product marketing to support launch readiness and messaging consistency
  • Participate in analyst briefings, webinars, and industry events to establish thought leadership

Requirements:

  • 8-10 years of experience in Pre-Sales, Solution Consulting, or GTM roles within a SaaS, CPaaS, or Telecom environment
  • Strong domain knowledge in CPaaS (RCS, SMS) and understanding of messaging workflows, fallback logic, and APIs
  • Demonstrated success in owning solution cycles with enterprise clients
  • Exposure to GTM planning and cross-functional coordination with sales, marketing, and product
  • Familiarity with customer engagement use-cases in industries like BFSI, eCommerce, Retail, or D2C
  • Exceptional communication, storytelling, and presentation skills
  • Experience with Postman, Swagger, or similar tools for API testing is a plus