Cluster Operations Director

7 days ago


Chandigarh, Chandigarh, India Purplle Full time

Job Description:

Purplle is seeking a highly skilled Cluster Manager to lead our sales efforts in the region. As a key member of our team, you will be responsible for developing business strategies to expand our customer base, increase store traffic, and optimize profitability.

Responsibilities:

  1. Developing and implementing business growth strategies to drive sales and revenue.
  2. Tying up with local markets and malls to drive footfalls and achieve timely deliverables.
  3. Educating selling teams and sales staff about company goals, visual merchandising directives, and product knowledge.
  4. Regularly reviewing sales data and creating reports for senior-level officers.
  5. Utilizing business intelligence tools to provide sales insights to marketing and sales staff.
  6. Traveling to organization locations within a given area to meet with and manage sales staff.
  7. Reviewing sales policies and updating policies and curriculum as needed.
  8. Identifying struggling and successful sales initiatives and exploring ways to improve sales metrics.
  9. Ensuring high levels of customer satisfaction through excellent service.
  10. Communicating actively with sales teams in a given area to foster a team environment.
  11. Planning and executing sales meetings to provide feedback and sales insights.
  12. Interviewing and training new sales employees and overseeing onboarding tasks.
  13. Managing operational requirements for existing and new stores.
  14. Assisting business development teams in finding and auditing markets and locations for potential new stores.
  15. Managing new store openings.

Qualifications:

  1. 4+ years of experience required, depending on past experience and industry.
  2. Strong communication skills with the ability to communicate across different levels of an organization.
  3. Notable interpersonal skills with a positive demeanor and ability to provide both positive and negative feedback effectively.
  4. Willingness to travel regularly to attend and host meetings and assist with general management duties.

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