Cluster Operations Director
7 days ago
Job Description:
Purplle is seeking a highly skilled Cluster Manager to lead our sales efforts in the region. As a key member of our team, you will be responsible for developing business strategies to expand our customer base, increase store traffic, and optimize profitability.
Responsibilities:
- Developing and implementing business growth strategies to drive sales and revenue.
- Tying up with local markets and malls to drive footfalls and achieve timely deliverables.
- Educating selling teams and sales staff about company goals, visual merchandising directives, and product knowledge.
- Regularly reviewing sales data and creating reports for senior-level officers.
- Utilizing business intelligence tools to provide sales insights to marketing and sales staff.
- Traveling to organization locations within a given area to meet with and manage sales staff.
- Reviewing sales policies and updating policies and curriculum as needed.
- Identifying struggling and successful sales initiatives and exploring ways to improve sales metrics.
- Ensuring high levels of customer satisfaction through excellent service.
- Communicating actively with sales teams in a given area to foster a team environment.
- Planning and executing sales meetings to provide feedback and sales insights.
- Interviewing and training new sales employees and overseeing onboarding tasks.
- Managing operational requirements for existing and new stores.
- Assisting business development teams in finding and auditing markets and locations for potential new stores.
- Managing new store openings.
Qualifications:
- 4+ years of experience required, depending on past experience and industry.
- Strong communication skills with the ability to communicate across different levels of an organization.
- Notable interpersonal skills with a positive demeanor and ability to provide both positive and negative feedback effectively.
- Willingness to travel regularly to attend and host meetings and assist with general management duties.
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