Senior Quality Assurance Specialist

2 days ago

Kannur, Kerala, India beBeeSoftware Full time ₹ 21,60,000 - ₹ 28,12,000
Job Title: Quality Assurance Lead

Role Summary:

The ideal candidate will possess a strong understanding of SDLC processes and methodologies, including Agile/Kanban/Scrum, and have expertise in quality management activities, including audits and assessments.

They will have experience in implementing process maturity in a product/service environment and be skilled in defining and executing metrics, analysis, and reporting.

Additionally, they should have good knowledge and experience in IT service management operations and possess analytical, problem-solving, and decision-making skills along with effective communication.

Key Responsibilities:

  • Maintain compliance, conduct audits, and oversee QA KPIs to drive continuous performance improvement.
  • Collaborate across functions to drive quality excellence and deliver Delivery Assurance/Quality-related training.
  • Lead strategic quality planning, implementation, and continuous improvement initiatives across the projects/programs.
  • Drive root cause analysis and facilitate effective corrective and preventative actions.
  • Define and track software quality metrics, manage deviations, ensure compliance, conduct audits, and oversee QA KPIs to drive continuous performance improvement.

Requirements:

  • 5-10 years of experience as a Delivery Lead or Quality Assurance and Quality Control Lead.
  • US Healthcare industry experience is a plus.
  • Good to have trained and certifications in ITIL/CMMI models/Six Sigma/Lean Process.
  • Analytical, problem-solving, and decision-making skills along with effective communication.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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