Career Transformation Specialist

4 days ago

Gurgaon, Haryana, India beBeeCustomer Full time ₹ 1,50,000 - ₹ 28,00,000

Transform Your Career in a Fast-Paced Environment

We're seeking innovative and intuitive individuals to join our team. As a Process Associate, you'll be responsible for identifying areas requiring operational adaptation and/or improvement.

Key Responsibilities:

  • Respond to customer queries and concerns
  • Provide support for data collection to enable Recovery of the account for end user
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers

Qualifications:

  • Graduate (Any Discipline)
  • Freshers are eligible

Preferred Qualifications:

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing/understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent

Why Join Us?

  • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

We're an equal opportunity employer and consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We do not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any way.

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