Scalable Customer Experience Solutions Developer

6 days ago

Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
SAP Sales & Service Cloud V2.0 Developer Role

As a seasoned SAP Sales & Service Cloud V2.0 expert, you will play a pivotal role in shaping the future of customer experience solutions by developing scalable and innovative applications.

Key Responsibilities:
  • You will design, develop, and enhance applications in SAP Sales & Service Cloud V2.0 to drive business growth and efficiency.
  • Implement custom extensions using SAP BTP, CAP (Cloud Application Programming Model), Node.js/Java, SAP UI5/Fiori to unlock new revenue streams.
  • Bidirectional integration with SAP S/4HANA, SAP ERP, SAP CPI (Cloud Platform Integration), and third-party systems will be your focus.
  • You will create and maintain custom UIs, workflows, and business rules to support sales and service processes, ensuring seamless customer experiences.
  • Support data migration and develop custom APIs/OData services where required to meet evolving business needs.
  • Collaborate with functional teams to translate business requirements into technical solutions, driving innovation and excellence.
  • You will perform unit testing, debugging, and performance tuning of applications to guarantee top-notch quality.
  • Maintain adherence to SAP best practices, coding standards, and security guidelines to ensure maximum reliability.
  • Prepare and maintain technical documentation and provide knowledge transfer to support teams for continuity and growth.
Required Skills & Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • 3–6 years of experience in SAP Sales & Service Cloud (with at least 1–2 years on V2.0).
  • Strong programming skills in SAP BTP, CAP, Node.js, Java, SAP UI5, Fiori Elements, and CDS Views.
  • Hands-on experience with SAP CPI (iFlows, API Management, Webservices, REST, OData).
  • Knowledge of Sales & Service processes (lead-to-cash, case/ticket management, field service).
  • Experience with Business Rules, Workflow Management, and Extensibility in V2.0.
  • Familiarity with S/4HANA integration scenarios and event-based communication.
  • Strong problem-solving, analytical, and debugging skills.
  • Excellent communication and teamwork abilities.

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