Financial Recovery Manager

2 weeks ago


Vellore, Tamil Nadu, India beBeeCollection Full time ₹ 15,00,000 - ₹ 28,00,000
Collection Specialist

The ideal candidate will drive the collection process of receivables across multiple sources thereby reducing the total outstanding and associated average number of days while maintaining a healthy relationship with clients.

Key Responsibilities:

  • Correspond with multiple sources to negotiate payment schedules that suit the customer's current financial situation while satisfying debt obligations.
  • Maintain accurate records of portfolio performance, track delinquency rates, and focus on non-starters.
  • Provide excellent customer service regarding collection issues, process refunds, review account adjustments, resolve client discrepancies, and handle short payments.
  • Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls, adjustments, and reconciliations.
  • Update customer files, recording contact information and noting customer receipt of debt notifications.
  • Collaborate with tracing teams to identify defaulting accounts, investigate reasons for default, and suggest remedial actions.
  • Identify areas for improvement in the collection process and implement changes as needed.

Required Qualifications:

  • Graduate or postgraduate degree.

Benefits:

This role offers a dynamic work environment with opportunities for growth and development. We are committed to providing our employees with the tools and support needed to succeed.



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