Operational Excellence Manager

2 days ago

Jaipur, Rajasthan, India beBeeOperations Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title: Operational Excellence Manager

We are seeking a highly skilled and proactive Operational Excellence Manager to lead and streamline our administrative, facility management, and office operations functions.

Key Responsibilities:
  • Administrative & Operational Oversight:
    • Oversee daily office administration activities, including front desk management, vendor coordination, housekeeping, and pantry services.
    • Ensure smooth functioning of office utilities, mailroom operations, and transportation/logistics.
    • Develop and maintain administrative processes to improve efficiency and ensure compliance.
    • Manage office supplies and ensure availability of necessary stationery and equipment.
    • Track and control administrative expenses within allocated budgets.
  • Facility Management & Office Operations:
    • Manage all aspects of facility operations, including space planning, preventive maintenance, security, and safety protocols.
    • Supervise third-party facility management (FM) vendors, ensuring SLAs are met and services are delivered effectively.
    • Ensure all building services and office infrastructure are maintained in good working order.
    • Coordinate with housekeeping, security, maintenance, and technical teams to ensure a seamless work environment.
    • Oversee maintenance and upkeep of utilities, office assets, HVAC systems, electricals, and plumbing.
  • Project & Asset Management:
    • Lead small to medium-scale workplace projects including office relocation, renovation, seating expansion, and reconfiguration projects.
    • Maintain up-to-date records of office assets, oversee procurement, allocation, and lifecycle management of office equipment and furnishings.
    • Monitor budgets related to facilities and administrative functions.
  • Compliance & Record Keeping:
    • Ensure the facility complies with all applicable statutory and regulatory requirements.
    • Maintain proper documentation for audits, licenses, certifications, and inspections.
    • Liaise with government and regulatory bodies for necessary approvals and renewals.
  • Security & Safety Oversight:
    • Manage on-site security personnel and access control systems to ensure workplace safety.
    • Coordinate with internal teams for fire safety drills, evacuation plans, and first-aid readiness.
    • Monitor CCTV, visitor management, and incident reporting protocols.
  • Event Planning & Execution:
    • Plan and manage internal and external office events, including town halls, leadership visits, celebrations, offsites, and CSR initiatives.
    • Coordinate event logistics end-to-end-venue selection, catering, AV setup, branding, and post-event feedback.
    • Partner with internal teams for high-impact events to ensure strong employee engagement and execution excellence.
    Requirements:
    • Experience: 6-10 years in facility management, office administration, or operations management roles.
    • Education: Bachelor's degree in business administration, operations, or related field.
    • Certification in facility or project management is a plus.
    • Proven experience in managing facility vendors, handling large-scale office operations, and managing administrative teams.
    • Strong organizational and project management skills with a keen eye for detail and ability to multitask.
    • Hands-on experience in handling space planning, asset tracking tools, and administrative systems.
    • Excellent communication, interpersonal, and negotiation skills.
    • Ability to work independently, drive initiatives, and collaborate with multiple stakeholders.
    • Tech-savvy with familiarity in facility-related software and tools.

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