Firewall Security Specialist

3 weeks ago


Chennai, Tamil Nadu, India NTT Full time
Job Description

About the Role

The Security Managed Services Engineer (L1) is an entry-level engineering position responsible for providing managed services to clients to ensure their Firewall infrastructure remains operational. The primary objective is to ensure zero missed service level agreement (SLA) conditions and focus on first-line support for standard and low-complexity incidents and service requests.

Key Responsibilities

  • Strong knowledge and minimum 2 years of hands-on experience in 3 or more areas of security, including Firewalls, Web ATP, Firewall Rule Analyser, Network Intrusion Prevention System (NIPS), and Malicious IP Blocking.
  • Firewall Policy Management, including reviewing change requests based on security standards set by the customer.
  • Monitoring network security devices for potential outages and communicating with vendors for support.
  • Analyzing triggered alarms in NIPS/ATP and reporting to customers.
  • Daily ticket management, handling incidents as per SLA, and maintaining firewall policy security ratings above 95%.
  • Performing version upgrades, patch updates, and SOC device restoration.

Requirements

  • Bachelor's degree in a relevant field (B.E, Btech, except Mechanical, Civil, and Aerospace) or a 3-year degree program.
  • MCA is eligible.
  • Certificate - PCNSE.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.



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