Firewall Security Engineer
2 weeks ago
About the Role
The Security Managed Services Engineer (L1) is an entry-level engineering position responsible for providing a managed service to clients to ensure their Firewall infrastructure remains operational. This involves proactively identifying, investigating, and routing incidents to the correct resolver group to ensure zero missed service level agreement (SLA) conditions.
Key Responsibilities
- Strong knowledge and minimum 2 years of hands-on experience in 3 or more areas of security, including Firewalls, Web ATP, Firewall Rule Analyser, Network Intrusion Prevention System (NIPS), and Malicious IP Blocking.
- Firewall Policy Management, including reviewing change requests based on security standards set by the customer.
- Monitoring network security devices for potential outages and communicating with vendors for support.
- Analyzing triggered alarms in NIPS/ATP and reporting to customers.
- Daily ticket management, handling incidents, and maintaining firewall policy security ratings above 95%.
- Performing version upgrades, patch updates, and SOC device restoration.
Requirements
- B.E, Btech (except Mechanical, Civil, and Aerospace) or 3 years degree program eligible.
- MCA is eligible.
- Certificate - PCNSE.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
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