Customer Service Ambassador

2 days ago

Agra, Uttar Pradesh, India beBeeHospitality Full time ₹ 5,00,000 - ₹ 8,00,000

We are seeking an exceptional Guest Experience Coordinator to join our dynamic hospitality team.

Key Responsibilities:
  • Greet guests warmly and create a lasting first impression.
  • Efficiently manage reservations, waitlists, and seating arrangements.
  • Assist with menu queries, special requests, and dietary needs in a professional manner.
  • Built strong relationships with regular guests and recognize VIP customers by name.
  • Handle feedback and complaints professionally and empathetically to ensure guest satisfaction.
  • Coordinate with service staff, kitchen, and management for smooth operations and excellent guest experiences.
  • Maintain a clean, organized, and inviting reception area that reflects our brand's commitment to excellence.
Requirements:
  • Excellent communication and interpersonal skills to build trust with guests and colleagues alike.
  • A friendly, professional, and approachable personality that embodies our brand's values.
  • Strong organizational and multitasking abilities to handle multiple tasks simultaneously.
  • Prior experience in hospitality or customer-facing roles is beneficial but not required.
  • Ability to remain calm and composed under pressure in a fast-paced environment.
Why Choose Us?
  • Opportunity to be part of a growing brand focused on delivering exceptional guest experiences.
  • A dynamic work environment that fosters growth, learning, and teamwork.
  • Career growth and development opportunities in the hospitality industry.

Join our team if you have a passion for creating unforgettable guest experiences and exceeding expectations.

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