Senior Geospatial Program Lead

1 day ago


Hyderabad, Telangana, India myGwork Full time

The Last Mile Analytics and Quality team at myGwork is seeking a skilled Senior Geospatial Program Lead to drive performance improvement initiatives for worldwide voice of customers in the Amazon Geospatial domain.

About the Role

As a Senior Geospatial Program Lead, you will be responsible for owning programs, defining and achieving key performance indicators (KPIs), and driving performance improvement initiatives. You will develop and monitor program metrics to identify potential issues in last mile deliveries and lead initiatives to reduce defects and improve the delivery experience for Amazon customers.

Key Responsibilities
  • Owning the Program, defining and achieving KPIs; Driving performance improvement initiatives.
  • Developing and monitoring program metrics to identify potential issues in last mile deliveries.
  • Leading initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers.
  • Communicating with stakeholders to share regular updates, resolve blockers, and deliver programs/initiatives on time.
  • Working within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met.
About the Team

The Last Mile Analytics & Quality (LMAQ) team is part of the Last Mile Tech team and works on improving Geospatial data, route quality, and supporting the driver lifecycle programs. We run programs to identify and reduce defects through manual audits and leverage data and anecdotes to identify opportunities and collaborate closely with Tech, Science, and Product teams to improve our products at scale.

Requirements
  • 2+ years of program or project management experience.
  • Bachelor's degree or equivalent.
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
Preferred Qualifications
  • Experience with SQL.
  • Experience in requirement gathering and ability to write clear and detailed requirement documents.

Salary: $120,000 - $160,000 per year based on location and experience.



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