Senior Voice Operations Engineer
1 month ago
Job Summary
We are seeking a Senior Voice Operations Engineer to provide expert-level support for our EMEA Voice services. The ideal candidate will have a strong background in Cisco UC platforms, including CUCM, Unity Connection, UCCE, CUIC, and Expressway.
Key Responsibilities
- Provide Level 2-3 support for UK voice systems
- Act as a subject matter expert for UCCE and CUCM
- Recommend and implement improvements for the voice estate
- Diagnose and resolve voice incidents
- Maintain high levels of network voice availability and resilience
Requirements
- Indepth experience with Cisco UC platforms, including CUCM up to version 14, Unity Connection, UCCE version 12, CUIC, and Expressway
- Advanced-Expert level hands-on experience in Cisco UCCE with appropriate training and certifications
- Demonstrable hands-on project involvement, including leading projects rather than assisting
- Experience in upgrading and installing Cisco UC solutions
- Supporting largescale deployments on a day-to-day basis
About Us
LTIMindtree is a global technology consulting and services company that helps businesses navigate the complexities of the digital world.
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