Senior Network Operations Specialist
4 days ago
About the Role:
We are seeking a dedicated Senior Network Operations Analyst to operate and improve our Infrastructure Services which include: Voice & Video, Public Cloud, LAN, WAN and Data Center platforms. This role is pivotal in ensuring that our global infrastructure services are delivered and managed excellently, adhering to best practices and industry operational standards.
Key Responsibilities:
As a Senior Network Operations Analyst, you will be responsible for managing NOC Infrastructure Services services to meet agreed service levels. You will participate in project and service reviews, ensuring adherence to budget, quality and process, compliance, and security standards. Additionally, you will support incident and major incident management and ensure accurate service documentation.
Benefits of Working with Us:
You will have the opportunity to engage in dynamic work environments and collaborate with passionate professionals. You will be part of Alcon's new Network Operations Center and collaborate with like-minded individuals. We offer a collaborative workplace and encourage innovation and creativity.
Requirements:
To be successful in this role, you will need a University degree in Computer Science, Engineering, or a related field. You will require 6+ years of IT experience in Voice, IP Telephony, CUCM, SIP, Webex and video with over 3 years in an advanced operations or engineering role. Proficiency in infrastructure management and strong IT Infrastructure and end-user troubleshooting skills are essential.
Salary Range:
The estimated salary for this role is ₹2,000,000 - ₹4,500,000 per annum, depending on your experience and qualifications. In addition, we offer relocation assistance to support your move to India.
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