Financial Technology Support Specialist

3 days ago

Pune, Maharashtra, India beBeeFixedIncome Full time ₹ 18,00,000 - ₹ 24,00,000

Job Title: Market Infrastructure Specialist

Job Description

A key player in the Global Fixed Income IT support team, you will provide front line technical expertise to the trading and sales business community and their associated applications used by the Global Fixed Income business.

Key Responsibilities:
  • Act as a Production Support engineer in the Global Fixed Income IT front office production service team, providing first and second level support to the Trading, Sales and business community for the suite of applications and their associated components.
  • Serve as single point of contact to the business, acting as the prime liaison for the application suite into the incident, problem, change, release, capacity, and continuity functions.

The role also includes but is not limited to:

  • Production support/engineering role - Providing technical advice/resolution, Ensuring that all issues are recorded and tracked in accordance to policy, Reviewing and ownership of all outstanding issues, Management and communication of major production incidents
  • Oversight into the release of change into the production environment
  • Active participation in regular capacity and monitoring reviews
  • User queries and Training
  • Liaising with development teams on new application handover and 3rd line escalation of issues
Required Skills and Qualifications

This position requires a wide variety of strengths and capabilities, including:

  • At least Bachelor's degree in a Technical / Engineering subject or equivalent experience
  • Basic knowledge of application development lifecycle and maintenance
  • Experience of 4-10 years in Financial/Investment banking domain and supporting front office trading applications
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
  • Familiarity with production management i.e. capacity management, incident management, problem management, change management
  • Understand business fundamentals of Fixed Income (Rates, Credit, Intraday Risk, and EOD Risk) trading including Post Trade functions.
  • Written and verbal communication skills sufficient to communicate directly with business and technical partners at all levels.
  • Systematic, fact based decision making and problem solving.
  • Unix/Linux: Linux skills and process management, Some exposure to shell scripting (e.g. bash), Perl and/or python
  • Databases: Intermediate: Oracle SQL, Sybase, MS sql
  • Networks: Intermediate: TCP/IP, UDP, Network monitoring, Low latency networks, multicast, routing
  • Messaging: One or more of - LBM (Informatica UltraMessaging), Tibco EMS, Solace
Benefits

This role offers a challenging opportunity to develop your career in a dynamic and fast-paced environment, working with cutting-edge technology and collaborating with a talented team of professionals.

Others

Please note that this job description is not an exhaustive list of responsibilities and may be subject to change.

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