
Account Receivable Operations Manager
2 days ago
We are seeking highly driven and experienced team leaders to manage our AR (Accounts Receivable) operations.
Key Responsibilities:- Oversee a team of 30+ associates ensuring high performance in AR management.
- Distribute daily work volumes and ensure adherence to client SLAs & turnaround times for efficient service delivery.
- Collaborate with quality auditors to guarantee compliance and enhance quality scores.
- Troubleshoot and resolve workload-related challenges for timely outcomes.
- Set performance goals, delegate tasks, and monitor execution for optimal efficiency.
- Analyze and track team metrics to drive continuous improvement in process performance.
- Qualifications & Experience:
- Education: Bachelor's degree or equivalent qualification.
- Experience: Minimum 5 years in US Healthcare RCM with at least 2 years in a Team Leader / Process Coach role.
- Strong expertise in AR processes, denial management, and payer-specific guidelines is essential.
- Proficient in AR management software/tools and experienced with HIPAA compliance.
- Familiarity with insurance billing, payer contracts, and medical coding (CPT / ICD-10) is required.
- Able to adapt to dynamic client needs and shifting healthcare industry standards.
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