Executive Quality Assurance Specialist

18 hours ago

Guntur, Andhra Pradesh, India beBeeQuality Full time ₹ 20,00,000 - ₹ 30,00,000
Job Summary

The Assistant Manager is responsible for managing and optimizing the quality assurance process across the production cycle, from incoming materials to final product inspection. As the Management Representative (MR) for ISO, this role will ensure adherence to ISO 9001 and other applicable certifications.

Key Responsibilities
  • Develop and implement robust quality plans covering raw materials, purchased components, and finished products.
  • Coordinate third-party laboratory tests where necessary, ensuring results meet defined quality benchmarks and regulatory standards.
  • Issue certificates of quality, engineering drawings, and required documentation to customers, supporting transparency and trust in product quality.
  • Oversee incoming material inspection and ensure compliance with quality specifications by working with external labs when needed.
  • Maintain and upgrade lab equipment to support in-house testing capabilities and ensure accuracy in quality assurance processes.
  • Lead initiatives related to product standardization and certification under both national and international standards.
  • Act as the ISO 9001 Management Representative (MR), ensuring compliance with QMS standards, coordinating audits, and implementing required changes to maintain certifications.
  • Establish and manage policies for documentation control, ensuring all quality records, standards, and specifications are maintained and secure.
  • Support external audits and facilitate internal audits to ensure adherence to QMS standards and promote a culture of compliance.
  • Implement CSAT monitoring processes, collecting and analyzing customer feedback to identify areas for improvement.
  • Regularly report on CSAT scores, track trends, and collaborate with cross-functional teams to address customer concerns effectively.
  • Drive quality achievements and performance improvement initiatives throughout the organization.
  • Identify quality-related training needs, facilitate training sessions, and develop staff competencies in quality assurance.
  • Evaluate product specifications and supplier compliance with quality standards.

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