Data Quality Assurance Specialist for Customer Journey Implementations

6 days ago

Guntur, Andhra Pradesh, India beBeeQuality Full time ₹ 12,00,000 - ₹ 15,00,000

Job Title: Quality Assurance Specialist for Data and Customer Journeys

Job Description:

We are seeking a skilled Quality Assurance Specialist to join our team in ensuring the highest quality of data and customer journeys in Microsoft Dynamics 365 Customer Insights.

As a Quality Assurance Specialist, you will be responsible for designing, developing, and executing comprehensive test plans and test cases for data and customer journey implementations. You will validate the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.

You will conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations. Your goal is to ensure product quality meets business and technical requirements.

Required Skills and Qualifications:
  • 3–5 years of hands-on QA experience, preferably in projects involving Microsoft Dynamics 365 and Customer Insights (CI-D & CI-J).
  • Strong understanding of Dataverse, its schema, and data flow within the Microsoft Power Platform.
  • Experience testing integrations with third-party systems (e.g., CDPs, email platforms, analytics tools).
  • Familiarity with D365 CRM (particularly Customer Service module) from a QA perspective.
  • Proficient in using tools for API testing (e.g., Postman), test case management, and defect tracking (e.g., Azure DevOps, Jira).
  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills to collaborate with cross-functional and remote teams.
Benefits:

This role offers the opportunity to work with cutting-edge technology and contribute to the development of high-quality software products.

Our team is committed to delivering exceptional results and providing a collaborative and inclusive work environment.

If you are passionate about quality assurance and eager to take on new challenges, we encourage you to apply for this exciting opportunity.

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