Voice Process Support Specialist

3 days ago


Navi Mumbai, Maharashtra, India Teleperformance Global Services Private Limited Full time

Are you looking for a challenging and rewarding career opportunity? Do you have excellent communication and problem-solving skills? If so, we encourage you to apply for our Voice Process Support Specialist position at Teleperformance Global Services Private Limited.

About the Role

We are seeking highly motivated and experienced individuals to join our team as Voice Process Support Specialists. In this role, you will be responsible for providing exceptional customer service to our clients through voice-based interactions.

Responsibilities

The successful candidate will have the following responsibilities:

  • Handle customer inquiries and resolve issues in a timely and effective manner
  • Collaborate with other teams to ensure seamless delivery of services
  • Meet and exceed performance metrics and targets
Requirements

To be considered for this role, you must have the following qualifications:

  • HSC or Graduate degree
  • A minimum of 6 months of experience in voice-based customer service
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary and a comprehensive benefits package that includes:

  • Cab facility
  • PF deduction
  • Mediclaim
  • Gym Facility
  • Own Cafeteria


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