Video Monitoring and Surveillance Expert
16 hours ago
Job Overview:
We are seeking a skilled Video Monitoring and Surveillance Expert to join our team at Trigyn Technologies. This role involves monitoring video feeds, handling alerts, and coordinating with on-road Quick Response Teams.
Key Responsibilities:
- Monitoring video feeds from various branches and responding to alerts in a timely manner
- Coordinating with the Quick Response Team during incidents and patrolling activities
- Providing on-call support to branch managers for arming/disarming branches and technical assistance to installation teams
- Identifying and resolving technical issues related to intrusion panels, cameras, and NVRs
- Generating daily reports on QRT visits, arming/disarming, site faults, and other relevant activities
- Reviewing data in software for branches, police stations, fire stations, and QRT teams
- Assisting the installation team with technical support during morning shifts and providing video monitoring services during night shifts
Requirements:
- Bachelor's degree in Commerce or Science with strong English/Hindi communication skills
- 1-2 years of experience in customer handling and on-call support
- Proficiency in operating software applications
- Good understanding of organizational processes and procedures
- Presentation skills to coordinate with the S&S team
- CCTV/Surveillance system knowledge is an added advantage
- Willingness to work in rotational shifts, including Saturdays, Sundays, and public holidays
Compensation: We offer a competitive salary of ₹25,000 - ₹35,000 per month, depending on experience.
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