Video Monitoring and Surveillance Expert

16 hours ago


Mumbai, Maharashtra, India Trigyn Technologies Full time

Job Overview:

We are seeking a skilled Video Monitoring and Surveillance Expert to join our team at Trigyn Technologies. This role involves monitoring video feeds, handling alerts, and coordinating with on-road Quick Response Teams.

Key Responsibilities:

  • Monitoring video feeds from various branches and responding to alerts in a timely manner
  • Coordinating with the Quick Response Team during incidents and patrolling activities
  • Providing on-call support to branch managers for arming/disarming branches and technical assistance to installation teams
  • Identifying and resolving technical issues related to intrusion panels, cameras, and NVRs
  • Generating daily reports on QRT visits, arming/disarming, site faults, and other relevant activities
  • Reviewing data in software for branches, police stations, fire stations, and QRT teams
  • Assisting the installation team with technical support during morning shifts and providing video monitoring services during night shifts

Requirements:

  • Bachelor's degree in Commerce or Science with strong English/Hindi communication skills
  • 1-2 years of experience in customer handling and on-call support
  • Proficiency in operating software applications
  • Good understanding of organizational processes and procedures
  • Presentation skills to coordinate with the S&S team
  • CCTV/Surveillance system knowledge is an added advantage
  • Willingness to work in rotational shifts, including Saturdays, Sundays, and public holidays

Compensation: We offer a competitive salary of ₹25,000 - ₹35,000 per month, depending on experience.



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