Senior Community Engagement Specialist
7 days ago
Estimated Salary: $80,000 - $110,000 per year
About Global Games ShowWe are a dynamic and innovative company dedicated to creating engaging experiences for our audience. As a Community Manager at Global Games Show, you will play a crucial role in building, growing, and managing our online and offline communities.
Key Responsibilities- Community Engagement: Actively interact with community members on social media, forums, and other platforms to foster engagement, answer queries, and address concerns. Develop strategies to increase participation and visibility.
- Content Development: Create and curate engaging content, including posts, blogs, and newsletters, tailored to the community's interests. Utilize analytics software to track performance and adjust content accordingly.
- Event Coordination: Plan and execute community-focused events such as webinars, meetups, and live sessions to increase participation and visibility. Collaborate with internal teams to ensure successful event execution.
- Feedback Management: Gather and analyze feedback from community members to provide actionable insights to the internal team. Identify areas for improvement and implement changes.
- Platform Moderation: Monitor and moderate discussions on various platforms to ensure a positive and respectful environment. Establish and enforce community guidelines.
- Community Growth: Identify opportunities to expand the community by engaging with potential members and collaborating with influencers or partners. Develop strategies to attract new members and retain existing ones.
- Metrics & Reporting: Track community engagement metrics, analyze trends, and prepare reports to evaluate the effectiveness of initiatives. Provide regular updates to stakeholders.
- Education: Bachelor's degree in Communications, Marketing, or a related field.
- Experience: 5+ years of experience in community management, social media management, or a related role.
- Skills:
- Exceptional written and verbal communication skills.
- Proficiency in using social media platforms, community tools, and analytics software.
- Ability to create and deliver engaging content.
- Strong organizational and multitasking skills.
- Attributes:
- Friendly, approachable, and empathetic personality.
- Proactive and innovative with a passion for building relationships.
- Knowledge of the industry and trends relevant to the community's interests.
- A collaborative and inclusive work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits.
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