Senior Network Services Professional

2 days ago

Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Network Transformation Expert

Be part of a collaborative environment that drives innovation and technology leadership in network services. As a key member of our team, your career will have a positive impact on people's lives and contribute to building the capabilities needed for a more productive, sustainable, and inclusive world.

We foster an inclusive work culture where we are open to new ideas, empowered to take risks, and fearless to bring our authentic selves to work.

Job Responsibilities:

  • Analyze complex network issues and provide prompt resolutions
  • Work in the US time zone for operational shift support and offer guidance to the Network Operations Center (NOC)
  • Own incident ticket resolution from start to finish and find creative ways to resolve or provide technical workarounds
  • Ensure timely provision of technical updates during incident management
  • Engage with OEMs and service providers to troubleshoot issues and escalate for resolution
  • Elevate complex network issues to Level 4 engineers for assistance
  • Perform advanced troubleshooting and resolve intricate network security issues
  • Conduct regular security assessments and audits to ensure compliance with industry standards and best practices
  • Maintain comprehensive documentation for firewall and proxy configurations, policies, and troubleshooting procedures

Required Skills and Qualifications:

  • Bachelor's degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent
  • 10+ years of experience in network services and management in complex environments
  • Deep understanding of network technologies: TCP/IP, VRRP, DNS, ARP, STP, Trunking, Port Channeling, VRF, IPsec, and TLS
  • Proficiency in routing protocols such as OSPF, ISIS, BGP, Route Policy, QoS, VRRP, Multicast, LDP, and MPLS
  • Hands-on experience with FortiGate Firewall and proxy or equivalent
  • Knowledge of IPv6 WAN routing architecture and deployment expertise

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for growth and professional development
  • Recognition and rewards for outstanding performance

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