Chief Customer Advocate

3 days ago

Ahmedabad Mumbai Hyderabad Secunderabad Telangana, India beBeeAccount Full time ₹ 12,00,000 - ₹ 30,00,000
Account Management Role

Sustainable Account Growth Strategy

  • Develop and implement account business plans that foster sustainable growth.
  • Conceptualize and execute business development strategies to support customers' digital transformation journeys.
  • Maintain and cultivate stakeholder relationships through effective mapping and networking of relevant influencers/stakeholders.
  • Collaborate with Sales Ecosystem and Product Portfolio Managers to unlock the full potential of products, systems, solutions, services, and digital enterprise offerings for industrial automation and software.
  • Establish and nurture executive-level connections with key accounts.
  • Drive business forecasting and achieve monthly/quarterly sales targets by maximizing extraction from key accounts, directly or within the ecosystem.
  • Promote high levels of customer satisfaction, with up-sell and cross-sell potential within existing customers to maximize share of wallet.
  • Utilize and access related CRM tools efficiently.
  • Monitor market trends and provide regular competitor feedback.
Desired Competencies & Qualifications
  • 10-15 years of experience in Sales/Account Management.
  • Sales experience in Industrial Automation & Industry 4.0.
  • Superior communication skills.
  • Preferred market knowledge of emerging markets like Chemical, Pharmaceutical, and Water.
  • Highly goal-oriented, assertive, and a hands-on problem solver.
  • Excellence in Presentation, Negotiation, and Data Analysis skills.
Key Skills
  • Account Strategy & Business Planning
  • Stakeholder Management
  • Sales Ecosystem Collaboration
  • C-Level Engagement
  • Market Trend Analysis
  • Presentation & Negotiation Skills

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