
Cash Transaction Specialist
5 days ago
Candidates are sought for the position of Transaction Service Specialist, responsible for delivering exceptional customer service and ensuring a seamless transaction experience.
Key Responsibilities:
- Collecting payments from guests using cash cards or other payment methods
- Reviewing bills and making necessary adjustments before printing
- Giving discounts to guests as per management instructions
- Settling expenses with service providers on manager's recommendation
- Maintaining cash according to cash statements and handing over excess cash to management
- Submitting daily reports to the manager and accounts department
- Coordinating with software personnel in case of technical issues
- Issuing receipts, refunds, changes, or tickets as needed
- Resolving customer complaints and guiding them with relevant information
- Tracking transactions on balance sheets and reporting discrepancies
- Handling merchandise returns and exchanges, if any
Requirements and Skills:
- Work experience as a Retail/Restaurant Cashier or similar role in sales
- Basic PC knowledge and familiarity with electronic equipment like cash registers and POS
- Strong math skills and communication abilities
- Time management skills and customer satisfaction orientation
- Bachelor's degree and physical stamina to work long hours on feet
- Flexibility to work shifts, weekends, and holidays
- Basic English language skills
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