
Level 4 Unified Communications Professional
1 week ago
Job Summary:
We are seeking a highly skilled Unified Communications (UC) Engineer to join our team. As a key member of our UC engineering group, you will be responsible for designing and implementing scalable and secure UC solutions.
The ideal candidate will have a deep understanding of Unified Communications products like CUCM, CUC, IM & Presence, and Expressways. They will also be proficient in designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.
Additionally, the successful candidate will have expertise in PSTN trunking and interoperability, including designing and troubleshooting SIP trunks, PRIs with carriers, codec negotiation, SIP headers, PRIs, and call routing logic.
They will also have advanced knowledge of CUBE and voice gateway configurations, including IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
Furthermore, the candidate should have a strong understanding of analog devices such as analog gateways, analog phones, fax devices, DTMF & dial-tone behavior, FXS/FXO ports.
Key Responsibilities:
- UC Architecture & Design:
- PSTN Trunking & Interoperability:
- CUBE & Voice Gateway Configurations:
- Analog Devices:
- Call Flow Engineering:
- Virtualization & Cloud Migration:
Required Skills & Qualifications:
- Capacity Planning & Scalability: Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links.
- Disaster Recovery & Redundancy: Architecting failover strategies, backup systems, and DR testing protocols.
- Integration Expertise: Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
- Change Control & Governance: Leading change advisory boards, documenting impact assessments, and enforcing configuration standards.
Benefits:
Our company offers a dynamic work environment and opportunities for professional growth and development.
Others:
This is an exciting opportunity for individuals who are passionate about unified communications and want to make a meaningful contribution to our organization.
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