Tele Counsellor K-12 CBSE Specialist

3 weeks ago


Hyderabad, Telangana, India Vatatree Consulting Full time
Job Description

We are seeking a highly skilled and driven individual to join our team as a Tele Counsellor for K-12 CBSE. The ideal candidate will have a strong understanding of the K-12 industry and CBSE curriculum, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Make outbound calls to prospective parents and provide information about Crimson Schools and its many USPs.
  • Answer inbound inquiries about Admissions and motivate parents to secure admissions in Crimson school.
  • Set appointments for School visit and coordinate with Campus Counsellors to ensure parents have a great experience and meaningful interactions with School academic team.
  • Collect Documents from parents to support the admission process.
  • Prepare and share daily and weekly calling reports appointment schedule and conversion related records with the management.
  • Maintain and update all database of potential parents on CRM.
  • Stay updated with the latest information on school initiatives and events to apprise prospective parents.
  • Attend marketing events to support school counsellors and Sales head to generate leads and create a positive experience for the potential clients (parent and children).
Qualifications:
  • A bachelor's degree or higher.
  • Previous experience in telecounselling for any educational institute is desired.
  • Excellent communication skills in English; proficiency in additional languages is an advantage.
  • Strong interpersonal skills and the ability to build rapport over call.
  • Good organizational and time management skills.
  • Familiarity with CRM software and telecalling tools.
  • A positive attitude and a strong desire to achieve target.
  • Ability to work independently and as part of a team.


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