Customer Relationship Expert

1 day ago

Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

Looking for a talented and experienced professional to excel as a Customer Relationship Expert in our organization. As a key member of the team, you will play a pivotal role in fostering strong relationships with customers, identifying new sales opportunities, and delivering exceptional customer service.

Key Responsibilities:

  • Customer Relationship Management: Develop and maintain long-term relationships with customers to drive loyalty and retention.
  • Customer Communication: Establish open and effective communication channels with customers to understand their needs and preferences.
  • Sales and Revenue Growth: Identify new sales opportunities and work closely with cross-functional teams to drive revenue growth.
  • Customer Feedback and Insights: Collect and analyze customer feedback to inform business decisions and improve customer satisfaction.
  • Issue Resolution: Resolve customer complaints and issues in a timely and professional manner.
  • Account Management: Manage customer accounts to ensure seamless service delivery and maximum value.

Requirements:

  • Bachelor's degree in any field.
  • At least 1 year of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you.

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