Digital Marketing Operations Specialist

1 day ago


Chennai, Tamil Nadu, India myGwork Full time
Job Summary

This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. As a Digital Marketing Operations Specialist, you will perform marketing operations to improve visibility of content.

About the Role

The primary responsibility of this role is to perform marketing operations to improve visibility of content. You should have knowledge on digital marketing platforms and performance tracking mechanisms. The role requires adapting quickly to new features of programs and improving editing and quality control skills. You will need to follow editing SOPs to spot/catch errors in content.

As a Digital Marketing Operations Specialist, you will be responsible for performing content quality checks to qualify user experience for content viewing (flow and format quality). You will use software tools for quality audits, content editing, and data capture.

You will need to be aware of operations metrics such as productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency SLA. Your performance will be measured against these metrics, SLA requirements, QA guidelines, team, and personal goals.

Key Responsibilities
  • Perform marketing operations to improve visibility of content
  • Have knowledge on digital marketing platforms and performance tracking mechanisms
  • Adapt quickly to new features of programs
  • Improve editing and quality control skills
  • Perform content quality checks to qualify user experience for content viewing
  • Use software tools for quality audits, content editing, and data capture

You will be working closely with stakeholders globally to provide status reports, communicate relevant information, and escalate when needed.

Requirements

To be successful in this role, you should have:

  • A graduate degree
  • Exposure to MS Office
  • Comfort with numbers
  • Attention to detail
  • Good communication skills
  • Professional demeanor
Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We offer a competitive salary range of $65,000 - $80,000 per year, based on your location and experience. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our website for more information.



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