Cybersecurity Expert

7 days ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Unlock the Power of Cybersecurity Support

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As a Senior Technical Support Engineer, you will be at the forefront of ensuring our customers' success in implementing our cutting-edge cybersecurity solutions. Your mission is to work closely with clients to personalize their experience, guarantee a seamless product implementation, and provide timely solutions to technical issues.

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You will engage proactively and reactively with clients, diagnose complex technical challenges, and develop working partnerships to mitigate risks and troubleshoot effectively. Strong fault isolation and root cause analysis skills, excellent communication abilities, and a deep understanding of our products and technology are essential for this role.

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Key qualifications include 5+ years of experience in client-facing technical support roles, expertise in TCP/IP, Routing & Switching, and a strong ability to independently debug complex networks with mixed media and protocols.

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Benefits:

  • Personalized support through our wellbeing spending account, mental and financial health resources, and tailored learning opportunities.
  • Opportunities for ongoing learning and growth within the company.
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What We Offer: As a member of our team, you can expect a dynamic and supportive work environment that fosters collaboration, integrity, and inclusivity. Our commitment to innovation, learning, and respect for individuality sets us apart from others in the industry.



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