Skills Development Specialist
10 hours ago
The primary objective of this role is to enhance the skills and knowledge of associates.
Key Responsibilities:
- Develop and implement an orientation process that fosters a culture of excellence among team members.
- Ensure timely completion of mandatory online modules by all associates.
- Provide certification through skill-based training programs for front-line associates.
- Identify training needs based on various feedback channels.
- Create a comprehensive training calendar that meets organizational goals.
- Collaborate with the Learning & Development Head to drive initiatives forward.
Associate Focus:
- Work closely with HR to organize employee engagement activities.
- Assist HR in implementing reward and recognition programs.
Core Competencies:
- Expertise in Human Resource Management.
- Effective Training Delivery skills.
- Proficiency in MS-Office tools.
- Strong written and verbal communication.
- Computer literacy.
- Understanding of safety protocols.
Desired Behaviors:
- Completion of organization-mandated trainings.
- Proactive approach to problem-solving.
- Coaching and mentoring abilities.
- Team building and orientation skills.
- Empowerment mindset.
- Attention to detail.
- Interpersonal effectiveness.
- Results-driven focus.
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