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Systems Engineering Manager

2 months ago

Bengaluru, Karnataka, India Tesco Technology Full time
Job Description

The Systems Engineering Manager plays a crucial role in defining and influencing the technical roadmap for Systems Engineering at Tesco Technology. This involves working closely with the Programme team to deliver the roadmap, ensuring that technologies are available and maintained, and discovering and implementing new technologies to improve functionality, availability, cost efficiency, and stability.

Key Responsibilities:

  • Evaluate and recommend appropriate products/solutions to meet business needs
  • Contribute to and influence the roadmap in their own technology area
  • Ensure security is by design for new and review and enhance for existing solutions
  • Ensure designs and implementations are documented, have appropriate capacity built in, and are highly resilient to ensure smooth transition to operations
  • Understand and adopt different ways of working for effective and efficient delivery
  • Awareness or knowledge of emerging technologies within their specialism and keep abreast of wider application solution developments
  • Leverage existing tool sets and drive adoption of new tools and techniques to get the best value
  • Manage resources within the team to ensure successful delivery of projects while maintaining service
  • Manage the team to identify and resolve issues quickly, address escalations, and manage communications to stakeholders
  • Ensure the team understands and follows IT Service Management processes, Change, Incident, Problem, and Risk, and ensure that SLAs and KPIs are kept above thresholds

Qualifications:

  • Working knowledge of Oracle Financials, Oracle 11i, R12, Fusion – technical or functional
  • Option – any implementation/Support Experience
  • Awareness of Oracle Tools – Forms, Reports, SQL Developer, PL/SQL coding, Service management tools (ServiceDesk/ICCM/Zendesk/Jira/etc.)
  • KPIs, SLAs
  • Awareness of the Network architecture
  • Oracle Financials Architecture including DB at least at high level
  • Patching/Support maintenance/planned outages/emergency outages – planning and communication
  • Stakeholder management
  • Service reviews and presentations
  • DBs – Oracle, MySQL, Postgre/etc.
  • Has managed a team size of 5 or above
  • Different phases of SDLC and how they function

Important Notice:

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free to report the incident at recruitment_compliance_india@tesco.com