Store Manager
1 month ago
Store Manager
The Store Manager is responsible for overseeing the daily operations of the store, ensuring a high level of customer satisfaction, and maintaining a clean and safe store environment. Key responsibilities include:
Key Responsibilities- Customer Service: Provide exceptional customer service, address complaints professionally, and ensure high levels of customer satisfaction.
- Store Environment: Maintain a clean, safe, and welcoming store environment that complies with health and safety regulations.
- Store Operations: Oversee daily store operations, including opening and closing routines, and ensure smooth day-to-day operations.
- Staff Management: Recruit, hire, train, and manage staff, including setting sales quotas and managing schedules.
- Inventory: Control inventory levels, rotate stock, and ensure sufficient stock levels.
- Security: Establish security and safety measures, create emergency and lockdown strategies, and ensure the store is secure.
- Accounting: Manage the budget, generate payroll, and meet sales and financial targets.
- Loss Prevention: Monitor strategies, audit paperwork and inventory levels, and handle broken or damaged merchandise.
- Visual Merchandising: Maintain outstanding visual merchandising standards, ensuring the store is clean, well-organized, and visually appealing.
- Compliance: Ensure the store complies with all relevant laws and regulations, including industry regulations and best practices.
Requirements
- Education: Graduation from a reputable institution.
- Skills: Excellent customer service skills, strong leadership and management skills, and the ability to work in a fast-paced environment.
- Experience: Previous experience in a retail or store management role is preferred.
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