Store Operations Manager
1 month ago
Job Summary:
We are seeking a highly skilled and experienced Store Incharge Fabric to join our team at Naukripay. As a Store Incharge Fabric, you will be responsible for overseeing the daily operations of our store, ensuring high levels of customer satisfaction, and maintaining a clean and safe store environment.
Key Responsibilities:
- Customer Service: Ensure high levels of customer satisfaction and address complaints professionally.
- Store Environment: Maintain a clean, safe, and welcoming store that complies with health and safety regulations.
- Store Operations: Oversee daily operations, including opening and closing routines.
- Staff Management: Recruit, hire, train, and fire staff, manage schedules, and set sales quotas.
- Inventory: Control inventory levels, rotate stock, and ensure sufficient stock.
- Security: Establish security and safety measures, and create emergency and lock-down strategies.
- Accounting: Manage the budget, generate payroll, and meet sales and financial targets.
- Loss Prevention: Monitor strategies, audit paperwork and inventory levels, and handle broken or damaged merchandise.
- Visual Merchandising: Maintain outstanding visual merchandising standards.
- Store Upkeep: Ensure the store is clean, well-organized, and visually appealing.
- Compliance: Ensure the store complies with all relevant laws and regulations.
- Industry Regulations: Stay up to date with industry regulations and best practices.
Requirements:
- Proven experience in store management or a related field.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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