Service Operations Manager

Job Description:This role requires a highly skilled and experienced service operations leader to manage and deliver exceptional services to customers.Lead the local service organization to achieve best-in-class services that meet customer expectations.Develop team skills, knowledge, and management discipline to ensure timely and quality service...

Service Desk Management LeaderWe are seeking a seasoned Service Desk Management professional to lead and optimize our IT service desk operations. This role is ideal for a proactive leader with a strong technical background and a passion for managing and mentoring a high-performing support team.Key Responsibilities:Team Leadership & Management:Lead, mentor,...

As a senior specialist in incident management, you will be responsible for driving holistic IT incident management using the ITIL framework.You will govern and oversee the incident management operations across DDIT to ensure agreed customer and internal service levels are met.Govern the day-to-day incident management service operations and be responsible...

Restaurant Operations ManagerKey Responsibilities:Implement and Follow SOPs: Establish and maintain a set of food and beverage standard operating procedures that ensure quality, consistency, and efficiency.Minimize Dispatch Errors: Develop and implement strategies to minimize errors related to food and beverage dispatch, ensuring timely and accurate...

Job Title: Service Operations ExpertWe are seeking an experienced and skilled Service Operations Expert to join our team.The ideal candidate will have a strong background in technical support, application support, product-based support, or IT Service Desk engineering.The successful candidate will be responsible for:Providing expert-level technical assistance...

Key Accountabilities and Main ResponsibilitiesThis role is responsible for the overall management of major IT incidents. Key responsibilities include ticket triage, categorization, prioritization, and assignment.Ticket triage / categorisation / prioritisation / assignment.Escalation of Major IT Incidents,Active Directory user record currency, network Share...

Job TitlePrioritizing the facilities needs involves overseeing day-to-day operations, ensuring all administrative functions, security issues and facility services are covered. You will strive for continuous improvement in processes, keep an eye on supplies to ensure adequate stocks and materials, manage supply and service contracts, and mitigate risks...

Senior Service ManagerAs a senior service manager, you will be responsible for driving service resilience and reducing technical debt across our organization. Your key responsibilities will include:Establishing clear expectations for partner performance in incident, change, and problem management.Defining, implementing, and governing standardized runbooks to...

Key Responsibilities:Drive Operational Excellence:Synthesizing IT and business objectives, lead the development, implementation, and management of operational strategies for Service Desk and Windows Support teams.Ensure seamless 24/7 coverage by optimizing resource allocation and adhering to service level agreements (SLAs) and operational level agreements...

Job Title: Service Delivery Manager\This is a key leadership role that focuses on driving service excellence and ensuring the effective management of our customer service operations.\\We are seeking an experienced Service Delivery Manager to lead our customer service team and drive business growth through excellent service delivery.\The ideal candidate will...