
Datacenter Operations Manager
1 week ago
Key Responsibilities:
1. Technical Expertise:
- Hands-on experience with servers, storage, virtualization platforms (e.g., VMware, Nutanix), and data protection tools (e.g., Commvault, Veeam, Dell DPS).
- Basic understanding of hybrid and multi-cloud setups and integration with public cloud platforms like AWS, Azure, or Google Cloud.
- Practical expertise in virtualization (VMware) and exposure to hyper-converged infrastructures (Nutanix).
- Experience in implementing and managing backup, recovery, and disaster recovery solutions.
- Knowledge of security frameworks using tools like Fortinet and Checkpoint.
- Ability to implement pre-defined architectures and contribute to design discussions.
2. Project Execution:
- Ensure successful delivery of datacenter solutions, meeting project timelines and quality standards.
- Maintain accurate documentation for implementations, configurations, and customer-specific solutions.
- Proactively identify and address potential project risks and issues.
- Follow established methodologies (e.g., Agile, Waterfall) for project execution.
3. Customer Interaction:
- Support pre-sales teams in assessing customer infrastructure and needs.
- Provide direct technical support to resolve issues during and after project deployment.
- Maintain a customer-centric approach to ensure high satisfaction levels through quality delivery and support.
4. Reporting and Metrics:
- Track and report project performance, including status updates, milestones achieved, and challenges encountered.
- Collaborate with team leads to ensure alignment with broader practice goals.
5. Certification and Learning:
- Pursue and maintain certifications relevant to datacenter technologies (e.g., VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE).
- Stay updated on emerging trends in datacenter technologies and best practices.
Required Skills and Qualifications:
- Proficiency in datacenter technologies and cloud environments, with hands-on experience in implementation and support.
- Strong analytical skills to troubleshoot and resolve technical issues.
- Ability to convey technical concepts clearly to both technical and non-technical stakeholders.
- Skilled in managing multiple priorities and delivering projects on time.
- Team player who works effectively with internal teams and external customers.
Benefits:
- Experience: 3-5 years in datacenter implementation, technical support, or similar roles.
- Certifications: VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE, or equivalent certifications.
- Education: Bachelor's degree in computer science, IT, or a related field.
Others:
- We are seeking a skilled professional to join our team as a Datacenter Project Success Specialist.
- The ideal candidate will have a strong background in datacenter technologies and cloud environments.
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