
Freight Operations Specialist
1 day ago
Job Purpose:
We are seeking a seasoned Freight Operations Specialist to oversee all freight operations in the West region. The successful candidate will ensure compliance, service quality, and cost efficiency while driving process improvements and collaborating with stakeholders.
Key Accountabilities:
- Manage all freight operations (FCL, LCL, imports, exports) in the West region, ensuring seamless execution and customer satisfaction.
- Develop and maintain strong relationships with carriers, NVOCCs, and vendors to secure optimal procurement rates and space allocation.
- Collaborate with sales and account management teams to support business growth and expand market share in key trade lanes.
- Monitor regional performance through KPIs (transit times, documentation accuracy, operational efficiency) and take corrective action to ensure service reliability.
- Ensure adherence to company SOPs, ISO standards, and regulatory requirements while driving digitalization and process improvements.
- Lead, mentor, and develop the regional freight operations team, ensuring engagement, capability building, and performance delivery.
Requirements:
- Bachelor's Degree in Business, Logistics, Supply Chain, or a related field.
- Minimum 10-12 years of relevant working experience in the logistics industry with regional or P&L responsibilities.
- Strong analytical and problem-solving skills; both short-term/tactical and long-term/strategic.
- Familiarity with international trade regulations and customs processes.
- Exposure to cost-optimization or process re-engineering projects.
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