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Higher Education Support Associate

1 week ago

Pune, Maharashtra, India upGrad Full time

The Higher Education Support Associate will play a critical role in ensuring the accuracy and completeness of student details and documents. This position requires a strong attention to detail and excellent communication skills to effectively interact with students.

Key Responsibilities:

  • Connecting with students to verify their personal and academic details.
  • Validating all required documents, following up with students for any pending or missing documents.
  • Uploading verified documents to the university portal after enrollment.
  • Communicating with students to facilitate document collection and confirming details based on provided documents.

Qualifications:

  • Bachelor's degree in a relevant field or equivalent work experience.
  • Strong communication and organizational skills.
  • Ability to work accurately and efficiently.
  • Proficiency in using university portals and document management systems.
  • Customer service experience is a plus.