Student Guidance Specialist

1 day ago

Malappuram, Kerala, India beBeeStudentGuidance Full time ₹ 60,00,000 - ₹ 99,90,000
Our company seeks a highly motivated Student Guidance Specialist to join our team. The ideal candidate will have 3–6+ years of experience in sales for the Indian market with consistent conversions.The Student Guidance Specialist will be responsible for nurturing and converting qualified leads into paid customers, onboarding and supporting each student end-to-end, maintaining customer relationships, and executing targeted outreach.Key Responsibilities:
  • Drive Conversions: Convert qualified inbound leads to paid enrollments via phone, WhatsApp, email, and video; own the funnel from first touch to payment.
  • Own Onboarding: Guide students through documents, timelines, and milestones; coordinate handoffs with operations through the visa stage.
  • CRM Excellence: Operate in Intercom (or similar) with rigorous pipeline hygiene, activity logging, segments/views, sequences, and weekly reporting.
  • Partner Outreach: Conduct targeted outreach to schools, counselors, influencers, and ambassadors to generate referrals and co-marketing.
  • Educate & Guide: Clearly explain pathways, timelines, and expectations; handle objections on fees, fit, and safety.
  • Achieve Targets: Meet or exceed monthly conversion and collection goals.
  • Report Progress: Publish weekly dashboards on response times, contact attempts, show-up rate, conversion, and revenue collected.
  • Maintain Integrity: Engage only consented leads; keep records accurate and complete.
Qualifications and Skills:
  • Proven Track Record: Demonstrated success in closing paid enrollments and meeting monthly targets.
  • CRM Proficiency: Intercom preferred; HubSpot/Zoho/Salesforce a plus.
  • Tech-Savvy: Google Workspace, WhatsApp Business, basic GA4/Clarity awareness, spreadsheets; comfort with call recording/QA.
  • Communication: Strong English and Hindi; additional Indian languages are a plus.
  • Results-Oriented: Data-driven mindset with command of funnel math (attempts, connects, show-ups, close rate, collection rate).

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