Technical Support Specialist

4 days ago


Noida, Uttar Pradesh, India Rockwell Automation Singapore Full time
Job Overview
Rockwell Automation is a global technology leader dedicated to helping manufacturers improve productivity, sustainability, and agility. Our team of experts is passionate about making a positive impact on the world through innovative solutions.

We are seeking a highly skilled Technical Support Specialist to join our team in Singapore. As a key member of our IT department, you will be responsible for monitoring and maintaining the performance and status of Windows servers and VMware infrastructure.

Key Responsibilities:
  • Monitor system resource utilization, such as CPU, memory, storage, and network, to identify and address performance bottlenecks.
  • Analyze historical performance data to identify trends and potential improvements.
  • Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centers, across multiple VMWare ESX environments.
  • Configure and optimize the virtual infrastructure.

Requirements:
  • Experience and demonstrated skills in systems administration, including 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centers.
  • In-depth knowledge in Windows Server 2012, 2012R2, 2016 and 2019.
  • Knowledge in DNS, DHCP and file services.
  • Knowledge and experience on Windows server security patching.
  • Knowledge of Backup Technology and Datacenter tools.

What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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