
Dedicated Customer Support Professional
18 hours ago
Customer Service Excellence: Join Our Team
Job DescriptionWe are seeking a skilled and dedicated Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to international clients via voice calls.
As a Customer Support Specialist, your primary goal will be to resolve customer queries in a timely and professional manner. This will involve actively listening to customers' concerns, empathizing with their issues, and resolving problems efficiently.
In addition to handling customer complaints, you will also be expected to proactively engage with customers to understand their needs and provide solutions that meet their expectations.
Key Responsibilities:- Customer Support: Respond to customer inquiries, resolve issues, and provide support via voice calls.
- Communication: Maintain open and transparent communication with customers to ensure their needs are met.
- Problem-Solving: Analyze and resolve complex customer issues in a timely and efficient manner.
- Education: Any Graduate.
- Language: Fluency in English (written and spoken).
- Shift: Willingness to work night shifts.
- Week-Offs: 5 working days with 2 rotational week-offs.
- Immediate Joining: We require immediate joining for this position.
This is an exciting opportunity to join our dynamic team and contribute to the delivery of exceptional customer service. If you are a motivated and result-driven individual with excellent communication skills, we encourage you to apply.
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