Technical Experiential Solutions Expert

1 day ago

Lucknow, Uttar Pradesh, India beBeeBroadcastEngineer Full time US$ 1,00,000 - US$ 1,50,000
Experiential Technology Specialist

We are seeking a highly motivated technical expert in IT, Audio, Visual, and Control technologies to join our team.

This role requires a strong technical background and proficiency in event technology, live streaming, broadcast technologies, IP based video, audio, control, and lighting systems as well as IT system administration of Windows and Linux based systems.

The ideal candidate will have experience with Unix, Windows, and Mac based operating systems, online and event video production technologies, video encoding technology for live streaming, Ross video switchers, enterprise level network switches and routers, and advanced signal flow for audio, video, lighting, network, and control.

The successful candidate will be responsible for ensuring the optimal performance and reliability of our clients' Global Experiential and Event Production Fleet. This includes development and execution of proactive maintenance projects, configuration and documentation of broadcast streaming and experiential & event technology infrastructure, resolution and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams, and identification of patterns in technical issues escalated across the fleet.

The selected candidate will also utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures, coordinate with partner services, client teams, and SMEs to provide global support, report impact or projected impact to team lead and stakeholders, and support experiential site operations as needed with projects and setup of various event or show elements.

The ideal candidate will have experience with LED video walls and multi-projector installations, including configuration and maintenance of both hardware and software, as well as experience with enterprise Cloud platforms, VMs running web services, and experience with web development, code, and database management.

Additional responsibilities include developing and maintaining a knowledge base to support fleet operations for all tiers in the service, training, runbooks on software/hardware infrastructure, best practices, known issues, issue management and escalation protocols, and platform and system administration.

The successful candidate will have excellent communication skills, ability to work independently, and flexibility to work after hours and weekends when required.

The position requires a strong technical background, proficiency in multiple technologies, and excellent problem-solving skills. We offer a dynamic company culture, medical benefits, paid holidays, sick days, and personal days, and opportunities for training and professional development.

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