Data-Driven Decision Making Expert

13 hours ago

Mumbai, Maharashtra, India beBeeInsights Full time ₹ 15,00,000 - ₹ 30,00,000

Unlock Business Potential with Our Insights Manager Role

About the Job

We are seeking a strategic and hands-on Insights Manager to lead business analytics initiatives. This role will be at the heart of data-driven decision-making — shaping promotion strategies, customer engagement, loyalty measurement, and advanced analytics adoption.

Key Responsibilities
  • Lead the development of business insights in areas such as promotion effectiveness, elasticity, and customer engagement.
  • Define and operationalize KPIs that measure customer lifecycle health, retention, and loyalty.
  • Own and prioritize the analytics backlog, balancing quick wins with deep-dive strategic analyses.
  • Manage and mentor a team of analysts, guiding them in methodology, prioritization, and problem-solving.
  • Explore and pilot AI/ML tools to improve customer segmentation, churn prediction, and self-serve analytics.
  • Collaborate with cross-functional teams to strengthen data infrastructure, governance, and quality standards.
  • Ensure clear, actionable communication of insights to leadership and stakeholders.
Requirements
  • 6+ years of experience in business insights, analytics, or customer intelligence.
  • Strong track record in building and operationalizing customer metrics (e.g., retention, repeat, churn, CLTV).
  • Hands-on expertise with analytics tools, dashboards, and SQL.
  • Experience in leading a small analytics team or mentoring analysts.
  • Exposure to AI/ML applications in CRM is a strong plus.
  • Strong stakeholder management and communication skills to translate data into business action.

As our ideal candidate, you possess a unique blend of business acumen, technical expertise, and leadership abilities. You have a proven track record of driving business growth through data-driven insights and collaborating effectively with cross-functional teams.

Our company offers a dynamic work environment that fosters innovation, collaboration, and continuous learning. We are committed to helping our employees grow professionally and personally. If you are passionate about harnessing the power of data to drive business success, we encourage you to apply for this exciting opportunity.

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