Salesforce System Administrator
3 days ago
At Redwood Software, we empower our customers with lights-out automation for their mission-critical business processes. Our unparalleled solutions enable organizations to orchestrate, manage, and monitor their workflows across any application, service, or server – in the cloud or on premise – with confidence and control.
Job Description
We are seeking a skilled Salesforce Administrator to join our team focusing on the administration of our Salesforce CRM as well as other tools in the Sales tech stack. The successful candidate will play an important role in the implementation of new business processes that will be done through the Salesforce ecosystem.
The Salesforce Administrator will be responsible for user management, including support tickets, with user satisfaction prioritized. They will also assist in data quality management tasks, including data cleansing, data deduplication, and data import/export, to ensure accurate and reliable information within Salesforce.
Key Responsibilities
- Own user creation, deactivation, or changes throughout the Sales technology stack inclusive but not limited to roles, profiles, permission sets, groups, and hierarchies.
- Assist in data quality management tasks, including data cleansing, data deduplication, and data import/export.
- Provide day-to-day user support, addressing user inquiries, resolving general user issues, and assisting in user training and onboarding.
- Identify process or product quality gaps and provide or implement suggestions for resolution when possible.
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