Lead Decisioning Architect

1 week ago


Gurgaon, Haryana, India Encore Capital Group Full time

About Encore Capital Group

We are a global team of over 4,000 employees dedicated to empowering consumers to begin their path towards financial recovery and build a better life for themselves and their families.

We are seeking a Lead Decisioning Architect who will lead and oversee the design, development, and implementation of complex decisioning strategies using the Pega Decisioning platform (CDH).

The successful candidate will enable transformation of business requirements into decisioning artifacts by collaborating with cross-functional teams, leveraging data analytics, and developing advanced adaptive/predictive models to guide real-time decision-making processes.

Key Responsibilities

  • Take a leadership role in designing and architecting the Pega Decisioning solutions that align with business objectives, ensuring scalability, performance, and maintainability.
  • Lead the development and implementation of decisioning strategies that leverage machine learning, predictive analytics, and complex business rules to optimize customer interactions and business outcomes.
  • Define, configure, and optimize complex business rules, decision logic, and decision tables within Pega Decisioning to align with business requirements and compliance standards.
  • Develop and manage adaptive and predictive models within the Pega Decisioning platform, continually improving accuracy and effectiveness.
  • Oversee the integration of data from various sources, including customer data, transactional data, and external data providers, to enable data-driven decision-making.
  • Collaborate with business stakeholders, data scientists, developers, and other teams to ensure successful implementation and continuous optimization of decisioning solutions.
  • Monitor, analyze, and fine-tune decisioning strategies to improve efficiency, responsiveness, and overall performance, ensuring adherence to regulatory and compliance standards.

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.indiam.



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