Salesforce Lead IT Architect

1 month ago

Gurgaon, Haryana, India Boston Consulting Group Full time
About Boston Consulting Group

Boston Consulting Group is a global management consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.

Job Description

We are seeking a seasoned Salesforce Architect to lead and deliver complex Salesforce solutions for our clients in various industries. As a key member of our team, you will define the Salesforce strategy, architecture, integration, development, and security of multiple Salesforce applications across sales, service, and marketing clouds.

Key Responsibilities
  • Develop and implement Salesforce strategies and architectures for clients in target industries such as Manufacturing, CPG, Industrial Goods, Financial Services, etc.
  • Oversee the implementation of Salesforce solutions using sales cloud, marketing cloud, service cloud, experience cloud, industry clouds, and other Salesforce products.
  • Integrate Salesforce applications with external systems using identity and access management, data architecture, and best practice integration patterns.
  • Build secure and scalable apps using sharing architecture, LWC, Apex, Flow builder, and other development tools.
  • Advise clients on build vs. buy decisions, single-org vs. multi-org strategies, and DevOps practices on the Salesforce platform.
  • Work with CXO-level stakeholders to understand their business needs, present solutions, and manage expectations.
  • Lead business development and sales activities to generate new opportunities and expand existing relationships with clients.
  • Manage project teams, vendors, budgets, timelines, and quality assurance activities.
  • Stay updated on the latest trends and developments in Salesforce and CRM domains.
  • Develop trust-based relationships with clients as a trusted C-level advisor.
  • Lead the delivery of high-quality products that exceed client expectations.
  • Support the professional development of your team members through coaching and feedback.
  • Contribute to the intellectual capital of the firm by creating knowledge documents on a specific content platform.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Minimum 13- 15 years of experience in IT Architecture, Technology transformation, Salesforce architecture and development.
  • Salesforce Application Architect and System Architect certifications.
  • Experience in leading and delivering complex Salesforce solutions using sales cloud, marketing cloud, service cloud, and marketing cloud for at least 5-10 clients in target industries.
  • Experience in integrating Salesforce applications with external data platforms, ERP systems, CBS systems, LMS systems, analytical systems, messaging systems, and public cloud platforms.
  • Experience in working with Indian clients and organizations.
  • Strong understanding of CRM market and competitors.
  • Excellent communication and presentation skills.
  • Ability to travel as per requirement.
What We Offer

Boston Consulting Group is an Equal Opportunity Employer. We offer a dynamic and inclusive work environment, competitive compensation, and opportunities for professional growth and development.

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