Knowledge Management Specialist for Institutional Efficiency
4 weeks ago
University of the People is seeking a highly skilled Knowledge Management Coordinator to join our Program Advising department. This role plays a crucial part in enhancing overall efficiency, driving innovation, and minimizing the risk of knowledge loss by ensuring that essential insights, processes, and documentation are properly captured and shared.
The ideal candidate will possess strong organizational, communication, and technical skills, with a passion for creating seamless access to knowledge that enables better decision-making and productivity. As a Knowledge Management Coordinator, you will work closely with various departments to create, update, and manage knowledge assets, while ensuring that information is secure, consistent, and aligned with organizational goals.
We believe that higher education is a basic human right, and we welcome team members who bring creativity and innovation to their roles. Our university is an innovative organization with remote teams worldwide, and we're looking for a self-starter who wants to succeed alongside a passionate team.
Responsibilities:
- Maintain and update the knowledge repository, ensuring that information is easily accessible, current, and relevant.
- Collaborate with various departments to create, edit, and organize documentation, standard operating procedures (SOPs), and other knowledge assets.
- Create & update onboarding materials and training programs for new employees, ensuring they have access to essential knowledge and resources from the start.
- Capture new knowledge and integrate it into operations, ensuring that the team absorbs new ideas and implements new policies quickly.
- Identify gaps in current practices and recommend improvements to enhance efficiency.
Requirements:
- Bachelor's degree required.
- A minimum of 1 year's experience as a specialist.
- Fluent English level required.
Salary: $60,000 - $80,000 per annum. Benefits include health insurance, retirement plan, and paid time off. Join our community of innovators and make a difference in the lives of students and faculty around the world.
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