Retail Sales Operations Manager
21 hours ago
Job Overview
Essex Engineers Private Limited is seeking a seasoned Retail Sales Operations Manager to lead our showroom operations in Coimbatore, focusing on delivering exceptional customer experiences and driving sales.
Key Responsibilities
Customer Engagement:
- Develop strong relationships with customers, providing expert guidance on water treatment and heating solutions.
- Effectively address customer inquiries, resolve issues, and ensure a positive shopping experience.
- Maintain a clean, organized, and welcoming showroom environment, promoting a sense of community among customers.
Sales Leadership:
- Prioritize converting walk-in customers into sales, leveraging effective communication and negotiation skills.
- Establish and maintain a robust follow-up process to ensure timely conversion of leads into sales.
Qualifications and Skills:
- Educational Background: A Master's degree in Business Administration or Marketing is preferred.
- Leadership Qualities: Strong leadership, communication, and customer service skills are essential for success in this role.
Compensation and Benefits:
- A competitive salary ranging from ₹35 lakhs to ₹50 lakhs per annum, based on experience.
- Performance-based incentives and bonuses.
- Opportunities for professional growth and development within the company.
- A supportive work environment that fosters collaboration and innovation.
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