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US Debt Recovery Specialist

1 week ago

Kolkata, West Bengal, India Bello Vista Technologies Pvt. Ltd. Full time

**About Bello Vista Technologies Pvt. Ltd.**

We empower our team members and customers to achieve financial success.

Candidates with US Debt Collections / US Medical Collections experience are preferred.

As a Collections Representative, you will help customers resolve past-due accounts and build a rewarding career.

Key Responsibilities:


• Guide customers in resolving past-due accounts across telecom, medical and other industries.


• Develop and negotiate effective payment arrangements.


• Provide exceptional customer service while meeting performance goals.


• Maintain accurate documentation while following all compliance requirements.

Schedule and Requirements:

This is a night shift job requiring 5 work nights per week with 2 roster offs each week.

To succeed in this role, you will need:


• Experience with or aptitude for payment plan negotiation.


• Strong communication skills in US English language and active listening skills.


• Ability to multitask and manage time effectively.


• Professional phone manner.


• Basic computer proficiency.


• Ability to pass background check, reference check and drug screen.