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Debt Recovery Expert

1 week ago


Kolkata, West Bengal, India NIS Management Ltd Full time

Job Overview:

NIS Management Ltd, a leading security and facility services provider, is seeking an experienced Debt Recovery Expert to oversee the collection of regular & outstanding payments from business clients across PAN India. The ideal candidate will lead a team, handle objections professionally, negotiate effectively to recover dues while maintaining strong client relationships.

Key Responsibilities:
  • Oversee and manage the credit collection process for business clients.
  • Lead and mentor a team of collection executives, ensuring targets are met.
  • Develop and implement collection strategies to improve recovery rates.
  • Negotiate effectively with clients to resolve outstanding dues while maintaining business relationships.
  • Address objections and handle client disputes with a problem-solving approach.
  • Monitor aging reports and ensure timely follow-ups on outstanding payments.
  • Collaborate with internal departments (Finance, Sales, and Legal) to streamline the collection process.
  • Ensure compliance with company policies and legal regulations in debt recovery.
  • Maintain accurate records of collection efforts and prepare periodic reports for management.

Requirements:
  • Experience: 5+ years in credit collection, accounts receivable, or a similar role.
  • Industry Preference: Security, Facility Management, Banking, NBFC, or related fields.
  • Skills:
    • Strong negotiation and persuasion skills.
    • Excellent problem-solving and objection-handling ability.
    • Team leadership and people management experience.
    • Proficiency in MS Excel, ERP systems, and CRM tools.
    • Knowledge of legal and regulatory aspects of debt collection.
  • Education: Bachelor's/Master's degree in Finance, Business Administration, or a related field.

Company Overview:

We are a leading security and facility services provider, operating across 14 branches with a significant turnover, managing services like housekeeping, engineering, catering, security, and more.

How to Apply: Interested candidates should submit a resume and cover letter detailing relevant experience and vision for the role.